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Please read these Terms and Conditions ("Terms," "Terms and Conditions") carefully before using the sukhmanifoods.com website. As used in this Agreement, "we" "us" and "our" applies to our website sukhmanifoods.com (Owned by Sukhmani Foods LLC.), as well as our products, services, tools and mobile application. For purposes of these Terms and Conditions, the word - "Site" includes our mobile application that is launched and viewed from certain smartphones, tablets, and other devices. The terms "you" and "your" herein refer to the user or viewer of the Site, logging-in, signing-up, and subscribing to the service by clicking a button or checkbox or submitting information on our website.
Your access to and use of the Service is conditioned on your acceptance and compliance to these Terms and Conditions as they may be modified from time-to-time at our sole discretion without prior notice. By accessing or using any part of the Site, you agree to abide by :
All applicable laws.
The current Terms and Conditions.
Any additional terms that might apply to a specific program accessible via, related to, or associated with the Site, which, together, constitute an agreement between you and us. Your continued access or use of the Site following any changes to this agreement constitutes your acceptance of those changes. If you find these terms to be unacceptable, please do not use the Site.
"Sukhmani" and "Sukhmani Foods" both are herein refer to the Sukhmani Foods LLC.
"Agreement" is a reference to these Terms and Conditions, any order form and payment instructions provided to you.
"Goods" means any goods which we may offer for sale from our Website or Mobile application from time to time.
"Service(s)", "Subscription" and "Meal plan" means any service which we may supply and which you may request via our Site.
"Food Delivery" is a reference to perishable goods and to any form of delivery service, which we provide both.
"Portion size" refers to the quantity of food items ordered by the user.
"Website" refers to our Website www.sukhmanifoods.com or our mobile applications on which we offer our Goods or Services.
Users are at this moment advised to read the Terms and Conditions carefully before using the website or Mobile application. You're not allowed to copy or modify the Site Content or Terms of this Agreement in any way. You're not allowed to attempt to extract the source code of the site, and you also shouldn't try to translate the site into other languages or make derivative versions. The website itself, and all the trademarks, copyright, database rights and other intellectual property rights related to it, belongs to Sukhmani.
Sukhmani is committed to ensuring that we offer our service proficiently and as efficient as possible. For that reason, we reserve the right to make changes to or to charge for services, at any time and for any identifiable cause. We will never charge you for any services without making it very clear to you precisely what you're paying for. We also reserve the right to make changes to the terms of service
The Sukhmani foods website processes personal data that you have provided to us, to ensure our Service. It's your responsibility to keep your Device access to the site secure. We, therefore, recommend that you do not root your device, which is the process of removing restrictions and limitations imposed by the official operating system of your device. It could make it vulnerable to malware/viruses/malicious programs, compromise your device's security features.
Concerning Sukhmani responsibility for your use of the site, when you're using the site, it's important to bear in mind that we endeavor to ensure that it is updated and correct at all times.
We may post reviews, ratings, comments, and other materials, communications, and content provided by a user (including the identity of such user) on the Site ("User Content"). We are not the publisher or author of User Content, and we may not screen User Content before it is posted. Notwithstanding the foregoing, you acknowledge that we have the right (but not the obligation) to review any User Content that you have submitted to the Site, and to reject, delete, disable, or remove any content that we determine, in our sole discretion,
(a) Does not comply with the terms and conditions of these Terms of Use.
(b) Might violate any law, infringe upon the rights of third parties, or subject us to liability for any reason; or
(c) Might adversely affect our public image, reputation or goodwill. Moreover, we reserve the right to reject, delete, disable, or remove any content at any time, for the reasons set forth above, for any other reason, or for no reason. You agree, represent and warrant that any User Content you submit will not be unlawful or infringe on the rights of others. You also agree to be solely responsible for any damages resulting from any User Content you submit. All User Content submitted to us will be treated as non-proprietary and non-confidential.
Kindly take note that you make sure that may be subscribing for the weekly meal plan Services unless you decide to cancel. Sukhmani offers a flexible subscription service where you can pause/skip weeks, update or cancel at any time. If you wish to pause/skip, update or cancel your subscription at any time, kindly contact the website support before the following week's delivery, so we do not prepare the meals for you. Users can follow the instruction on how to skip or cancel their subscription or email us at support@sukhmanifoods.com for help. Please make sure that the changes are made before the deadline for the following week's delivery so that you may not be charged.
Through the Site, you may order for delivery (where available). Only "Registered Users" can make an order on the Site, and take every full benefit that comes with any service. While "Non-registered" users are restricted to the - viewing of the site, reading through the content and learning more about Sukhmani foods services. The terms herein only apply to orders placed through our Site; Prices for menu items ordered online will be identified as you place your order, and minimum order amounts may apply. Any applicable delivery fees, taxes, cancellation fees and other costs due in connection with your order will be identified at the time you place your order. There may be limits on the number of orders, delivery areas and Portion size of the order which may be placed/made on our Site.
For your orders, you are responsible for payment in full of your order by credit card (or other payment option made available on the Site such as Pay Pal) at the time of order, and no orders will be processed or fulfilled unless payment in full has been made in advance.
All of your payments will be paid directly to Sukhmani foods.
Sukhmani foods will appear as the payee on your credit card or another billing statement.
Credit card number or similar financial information will not be provided to the Sukhmani foods.
Registered Users are persons who have a valid registered account with us. Registered Users are required to set up (and maintain) such an account with a username, password and user profile. Your username and password are for your personal use only. You are responsible for maintaining the confidentiality of this information, and you are responsible for all activities that occur under your account, username, and password. Only Registered Users can participate in service order and the use of Promo Code / Discount coupon.
Non-Registered Users are persons who do not have a valid registered account with us. Non-Registered Users cannot participate in the use of Promo Code / Discount coupon and are restricted from placing orders on the site.
To be able to make use of and to have access to the Service, the User has to create an Account in the way as described on the Website/Application. Upon creating its Account, the User will be obliged to provide its Credentials in the way described on the Application. The User is responsible for keeping its Credentials confidential. The User is responsible and liable for all use made of and access to the Service using its Account. As soon as the User knows or has reason to assume that its Account and/or Credentials has/have come into the hands of unauthorized third party/parties, the User must inform Sukhmani foods of this immediately, notwithstanding its own obligations to take immediate effective measures himself, such as changing the password to its Account.
Sukhmani accepts no liability for any damages resulting from unauthorized access to or use of the Service by the User or third parties.
Sukhmani at this moment grants the User a non-exclusive, non-transferable, limited right to access and use the Service, under the conditions of these Terms & Conditions and for the duration of the Agreement.
Any use of the App or website, including the transmission, distribution and making available thereof, and any other (legal) act relating to the site, by or on behalf of the User, Platform Providers, and end-users is for the User's own risk and responsibility.
The use of the Service is at the User's own expense and risk. The User is responsible for meeting the technical and functional requirements and using the electronic communication facilities that are necessary to be able to access and use the Service. The User will at all times bear the risk of loss, theft or damage to any of its data.
Sukhmani will have the right (but not the obligation), at its sole discretion, to review, edit, limit, refuse or remove Content, Site and to limit and/or refuse User access to and/or use of the Service. More specifically in the event the Content, the (content of the) App, and/or use of and/or relating to the Service, according to Sukhmani, violates these Terms & Conditions, and/or that it deems to be otherwise objectionable, and/or in the event Sukhmani deems the technical functionality of the App malfunctioning.
Sukhmanimay disclose the User's Personal Data and/or Content, or other data relating to the use of the Service, to third parties where it believes, in good faith, that it is necessary to comply with a court order, ongoing judicial proceeding, criminal or civil subpoena, or other legal process or request by law enforcement authorities in (Country of Location and territory), or to exercise its constitutional rights of defense against legal claims.
Sukhmani foods and/or its licensors reserve all rights not expressly granted to the User in these Terms & Conditions. The User acknowledges and agrees that – except as explicitly outlined in these Terms & Conditions – Sukhmani and its licensors retain all rights, title, and interest, including the Intellectual Property Rights, in and to the Service and the Application as well as to any modifications, adaptations or translations thereof. The User acknowledges and agrees that it does not acquire any rights therein, express or implied, except for the rights expressly granted under these Terms & Conditions. The Service is licensed, not sold.
The User is not permitted to sell, rent out, transfer or grant restrictive rights to the Service, or make it available to third parties in any way or for any purpose not explicitly mentioned in these Terms & Conditions. The User will also refrain from granting third parties access – remotely or otherwise – to the Service or to provide the Service to a third party, not explicitly provided for in these Terms & Conditions.
The User is prohibited from reversing engineer (parts of) the Service, App, Website or other materials made available to the User using the Service, to the extent legally permissible. In the event of reverse engineering permitted by a mandatory or the absolute rule of law, such as for achieving compatibility with self-written software or enabling to get the ideas, concepts, and principles behind the Service, App, Website or other materials made available to the User using the Service.
The Site may contain material that is offensive or otherwise objectionable to you. The Site and all Site Content are provided "AS IS" to the full extent permitted by law. This means that we do not warrant that the Site or Site Content will be :
(a) Fit for any particular purpose.
(b) Uninterrupted or error-free.
(c) Free of defamatory, offensive, or illegal material or defects such as viruses, malfunctions, or harmful components that could damage or allow unauthorized access to your computer or computer network.
WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, QUIET ENJOYMENT, AND FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. NO INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR AT OR THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT THE SITE (AND RELATED SERVICES, PRODUCTS, OFFERS, ETC.) ARE APPROPRIATE OR AVAILABLE FOR USE IN ALL GEOGRAPHIC LOCATIONS.
You acknowledge that the Site and Site Content may contain inaccuracies, typographical mistakes or other errors and we expressly exclude liability for any such inaccuracies typographical errors or other errors to the fullest extent permitted by law. Neither we, nor our officers, directors, members, employees, agents, or representatives are liable for any damages resulting from use of the Site or Site Content including, but not limited to, damages caused by defamatory, offensive, or illegal material or damages caused by viruses, malfunctions, or other harmful components accessed through the Site.
In regards to any/all Payment transactions enter into or involved by Sukhmani foods in any of its dealings; the following "Refund Policy Agreement" would be ensued or activated if the other party (including clients, customer, affiliate, third-party) request for a refund, consequent to a monetary transaction.
In the case of dissatisfaction or for any other reasons deem fit by the user, before a request of refund for the termination of any on-going service rendered by Sukhmani foods is made, we strongly advise for a report for a reason for discontinuity of service by the user, before requesting a refund. Hence, both parties will agree upon termination of service by the terms of which the service is rendered and of this policy, having evaluated and agreed to the reason for termination. We will refund to you any prepaid fees covering the remainder of the term of all ordered service(s) after the effective date of termination.
If we terminate such Agreement, you will pay any unpaid fees covering the remainder of the term of all ordered service. In no event will termination relieve You of Your obligation to pay any fees payable to us for the period before the effective date of termination.
For any claim to be eligible from Sukhmani foods. You must have bought the Sukhmani's provided "Shipping Protection" plan at the checkout. Denial of the shipping protection plan makes the user ineligible for any claim. All fees must be paid up to date. Sukhmani foods may from time to time out new Eligibility Criteria in place or update the existing Eligibility Criteria to specify any additional terms and conditions that may apply to a particular benefit. Subject to termination in accordance to the terms of this Policy, Sukhmani foods will pay all Reasonable Charges for services ordered up to the respective Policy Limits, less any Excess. If the costs of the treatment are more significant than Reasonable Charges or Policy Limits, the balance of any charges will be the responsibility of the User.
For any refund claim because of the delayed in the shipment due to any unforeseen circumstances, weather related or any other reason which is not in control of Sukhmani Foods would not be solely be company decision which can not be challenged.
A claim can be made under this Policy by submitting a completed claim/complaint form (online at Sukhmani foods, via the Sukhmani foods app, or via Sukhmani foods Website) or through the mail. All claims are subject to the provisions of this Policy.
Damaged Orders
Claims for damage must be filed no later than 5 business days after the delivery date.
INCORRECT ADDRESS: Entering the correct shipping address is the responsibility of the purchaser.
SHIPPING CONFIRMATION EMAILS
We will send you a shipping confirmation email to the email address provided at the time the order was placed. Please allow one (1) business day for the carrier to update the tracking information.
If you have any questions about shipping, please contact us at contact@sukhmanifoods.com